accessible self-service terminals Are you ready for the BFSG?
The Accessibility Reinforcement Act will apply in Germany from June 28, 2025.
Whether new acquisition or retrofitting: We are your partner for accessible kiosk systems!
The Accessibility Reinforcement Act BFSG) requires operators of self-service terminals to ensure the accessibility of their devices for people with physical or sensory impairments.
The focus here is primarily on blind and visually impaired people, people with physical disabilities such as wheelchair users and deaf or hard of hearing users.
At least one alternative operating option must be available for each of these groups.
In concrete terms, this means: an operating mode that does not require vision, an operating mode that does not require full mobility and an operating mode that does not require hearing.
These requirements relate to both the physical design of the terminals and the design of the user interface.
The aim is to design self-service solutions in such a way that no one is excluded. Violations of the legal requirements can be punished with fines.
The law will be binding for new terminals from June 28, 2025, and devices that are already in use will be protected for 15 years.
Here, the legislator recommends voluntary retrofitting against the background of demographic developments. accessibility can benefit older consumers and thus be a competitive advantage for companies.
The Pyramid Computer supports you in equipping your terminals BFSG. Please contact us! We will be happy to advise you without obligation.
Our contact persons
Experience
We presented the first POLYTOUCH® self-service terminal to the public in 2011. Since then, we have been working intensively on acoustic, visual and motorized accessibility and designing our POLYTOUCH® accordingly.
Hardware
We have developed the POLYTOUCH® kiosk systems according to the platform principle. Thanks to the modular design, the necessary accessibility components, such as audio and navigation keypads, can be easily installed in new devices or retrofitted to existing devices.
Software
For a POLYTOUCH® self-service terminal to meet the requirements of the BFSG , it needs the perfect combination of hardware and software. We will of course advise you on the selection and integration of the right application for your specific use case.
Support
We provide you with a dedicated contact person for your digitalization project. He or she is an expert in your industry and will support you from the kick-off to the roll-out and beyond.
Make an appointment now for a free initial consultation
Let us advise you now without obligation. Together we will make your self-service terminals fit for the Accessibility Reinforcement Act!
