Our ubiquitous kiosk terminal celebrates its birthday POLYTOUCH® PASSPORT 32

Whether franchise restaurants, retail, healthcare, the entertainment industry or the accommodation sector:

The PASSPORT 32 at self-ordering, self-checkout, self-ticketing...

It is a prime example of a kiosk system whose sophisticated technical design offers freedom of choice.

Single or double display, several mounting options, numerous peripheral modules and the small footprint guarantee maximum flexibility in the use case and positioning in your space.

The terminal, which is at home in numerous industries, will celebrate its 10th birthday in 2026. Reason enough to talk to Jan Altes, the product manager who launched this slim, long-running favorite with a small footprint.

Please click here for the full interview.

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It is part of our quality strategy at POLYTOUCH® hardware to rely on components from our own brands. The PASSPORT 32 is a terminal from our ecosystem:

The 32" Full HD touch screen comes from faytech®one of the world's leading specialists for optical bonding, the PC box from AKHET®. Pyramid Computer develops and produces industrial PCs and industrial servers under this brand.

You would like to purchase the PASSPORT 32 ? Here you go!

  • Processor: Intel® Core™ i3-10100TE or i5-10500TE generation
  • Cover glass: 3 mm with impact resistance grade 08
  • Coating: Anti-Glare/Anti-Fingerprint
  • Footprint: 47 cm × 35.5 cm
  • Installation: two-hand principle (less manpower required), tool-free
  • Assembly time: short (simple assembly)
  • Ease of maintenance: high (easy access to components and modules)
  • Operating system: Windows® 11)

Standard:

  • Powder-coated steel, painted in RAL 9005, white
  • Powder-coated steel, painted in RAL 9010, black

Any other RAL color on request.

The PC box inside the Belly is the heart of the PASSPORT, supplying all peripheral devices with data and power.

Its performance is scalable according to customer requirements (Intel® Core™ i3-10100TE or i5-10500TE).

Operators therefore only pay for the service they actually need.

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10 years in the fast lane.
POLYTOUCH® PASSPORT 32 EN]

10 years in the fast lane. POLYTOUCH® PASSPORT 32 EN]

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10 years PASSPORT 32

Since 2016, the POLYTOUCH® PASSPORT 32 has been the first choice when it comes to self-service automation. With its slim footprint, 32-inch PCAP touchscreen, and uncompromisingly modular design, the system remains one of the most successful kiosks inComputer portfolio to date.

The PASSPORT 32 was developed on the basis of a large-scale customer-specific project. Today, the kiosk is used in a wide variety of scenarios: self-ordering, self-checkout, ticketing, appointment booking, or lottery ticket sales—in franchise restaurants, retail, healthcare, the leisure industry, and more.

In this interview, Senior Product Manager Jan Altes looks back on the creation and development of this long-running success story—from an OEM project for an international fast-food chain to a proprietary, scalable platform solution.

Discover the recipe for success of our Überall kiosk here.

PASSPORT 32 Easy installation

The design of every POLYTOUCH®-solution, we are guided by the following principle Keep it simple and smart!

That's why the PASSPORT 32 , the initial installation or relocation of the kiosk in your space isvery easy.

Its plug-and-play principle is so clever that it can be assembled and dismantled quickly, without tools, with just one technician and virtually without instructions.

Power and video signals are transmitted from the PC box to the screen via a single plug connection (LVDS). Additional cabling is not required.

This saves time and money!

Standalone Wallmount
Self ordering kiosk catering
Standalone Wallmount

PASSPORT 32 Success stories from practice

The PASSPORT 32 more than just a self-service kiosk—it is a reliable tool for everyday operations. In our success stories, we show how the system impresses in self-ordering and SCO.

POLYTOUCH® for Aversi

Georgia's largest pharmacy chain is creating added value for customers and employees in more and more stores with self-service terminals from Pyramid Computer .

Read more
Self ordering kiosk catering

POLYTOUCH® for Hesburger

The QSR market leader in the far north equips its stores with over 700 POLYTOUCH® kiosks.

Read more

PYRAMID with De Degitale

We supply POLYTOUCH® brand kiosk systems and the PLS paging and locating system.

Read more

We recommend the PASSPORT 32 to these industries

Self-service solutions for LEH

Retail trade

Healthcare

Passport 27 in Cinemas as Self Ordering & Ticketing solution

Leisure industry

Self ordering kiosk catering

Gastronomy

self-check-in kiosk for hotels

Overnight accommodation industry

Man uses outdoor for ticketing at a train station

Transportation & Mobility

Further products

Record-breaking self-service kiosk POLYTOUCH® PIXI15.6

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POLYTOUCH® + PLS PASSPORT 32 integrated puck dispenser

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Self-service: single or double? POLYTOUCH® PASSPORT 27

Read more

24", 27", 32" Self Ordering Terminal POLYTOUCH® SWIFT

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FLEX lite Standard Version Preview

Minimalism meets self-service POLYTOUCH® FLEX21.5

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POS400A - Android-based POS system

Android-based POS system PYRAMID POS 400A

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Modular POS with Intel inside

Modular POS PYRAMID POS 500

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POLYTOUCH® Success Stories PASSPORT 32

POLYTOUCH PASSPORT 32 anniversary – modular 32-inch self-service terminal from Pyramid Computer

10 years of POLYTOUCH® PASSPORT 32

The PASSPORT 32 its 10th birthday in 2026. Reason enough to talk to Jan Altes, the product manager who launched this slim, long-running favorite with a small footprint.

Read more

POLYTOUCH® for Aversi

Georgia's largest pharmacy chain is creating added value for customers and employees in more and more stores with self-service terminals from Pyramid Computer .

Read more
Self ordering kiosk catering

POLYTOUCH® for Hesburger

The QSR market leader in the far north equips its stores with over 700 POLYTOUCH® kiosks.

Read more

PYRAMID with De Degitale

We supply POLYTOUCH® brand kiosk systems and the PLS paging and locating system.

Read more

POLYTOUCH® for Siemens HiMed

Admission, treatment, transfer and discharge management in self-service

Read more

Do you have any questions? We are here for you!

Your contact person:

Frederic Eschbach, Serena Liu, Ömer Gören